Last updated: 25 July 2026
Echo Homes (“we”, “us”, “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store and disclose your personal information, and how we comply with the Privacy Act 2020. By using our website or providing us with your information, you consent to the practices described in this policy.
Information we collect
We may collect personal information that you provide to us directly, including your name, email address, phone number, postal address and any details you include when you enquire about a home, book a consultation, or contact us through our website, by phone or by email.
When you visit our website, we may also collect information automatically, such as your IP address, browser type, device information, the pages you view and how you interact with the site. This information is collected through cookies and similar technologies.
How we use your information
We use your personal information to:
- Respond to your enquiries and provide the information or services you request;
- Arrange consultations, showhome visits and building discussions;
- Prepare quotes, plans and pricing relevant to your enquiry;
- Improve our website, products and services;
- Send you updates, offers or marketing communications where you have agreed to receive them; and
- Meet our legal and regulatory obligations.
Sharing your information
We do not sell your personal information. We may share your information with trusted third parties who help us operate our business and deliver our services, such as building partners, subcontractors, IT and website providers, and professional advisers. These parties are only permitted to use your information for the purposes we specify. We may also disclose your information where required or authorised by law.
Storing and protecting your information
We take reasonable steps to keep your personal information secure and to protect it from loss, misuse, unauthorised access, disclosure or alteration. We retain personal information only for as long as it is needed for the purposes described in this policy or as required by law.
Cookies
Our website uses cookies to help it function and to understand how visitors use the site. You can set your browser to refuse cookies or to alert you when cookies are being used, however some parts of the site may not work properly if you do.
Your rights
Under the Privacy Act 2020 you have the right to request access to the personal information we hold about you and to ask us to correct it if it is inaccurate. If you would like to access or correct your information, or if you no longer wish to receive marketing communications from us, please contact us using the details below.
Changes to this policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.
Contact us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:
Echo Homes
Phone: 0508 676 767
Email: sales@echohomes.co.nz